Player Wellbeing · Safe Play

jili plus Responsible Gaming

At jili plus, we believe that gaming should always be a source of entertainment — never a source of stress or harm. We are committed to providing every player in the Philippines with the tools, information, and support they need to stay in control of their play. Our responsible gaming programme is built around transparency, player empowerment, and genuine care for your wellbeing.

Player First Philippines Players 21+ Only

Tools and Controls

Stay in Control of Your Play

jili plus gives every registered player in the Philippines direct access to a set of practical tools designed to keep gaming fun, safe, and within healthy boundaries.

Deposit Limits

You can set a daily, weekly, or monthly deposit limit on your jili plus account at any time through your account settings. Once a limit is in place, the platform will not allow you to deposit beyond that amount within the chosen period, giving you firm control over how much you spend. Limits take effect immediately when you lower them, and any request to raise a limit is subject to a mandatory cooling-off period to prevent impulsive decisions. This tool is especially useful for players who want to enjoy sports betting and live casino games without the risk of overspending. We encourage all players in the Philippines to set a deposit limit as a first step towards responsible play.

Session Time Reminders

Losing track of time is one of the most common ways that gaming can shift from entertainment to a problem. jili plus allows you to set session time reminders so that you receive a notification after a chosen period of play, prompting you to take a break and reassess. You can configure reminders for intervals as short as 30 minutes, and the platform will display a clear on-screen alert when your chosen time is reached. Taking regular breaks helps you stay aware of how long you have been playing and keeps the experience enjoyable. We recommend combining session reminders with deposit limits for the most effective approach to responsible gaming.

Self-Exclusion

If you feel that you need a longer break from gaming, jili plus offers a self-exclusion option that allows you to suspend your account for a set period — from a minimum of 30 days up to a permanent exclusion. During a self-exclusion period, you will not be able to log in, deposit, or place any bets on the platform. We will also remove you from all promotional communications for the duration of your exclusion. Self-exclusion requests are processed promptly and cannot be reversed before the chosen period ends, ensuring that the break is meaningful and effective. If you are unsure whether self-exclusion is right for you, please contact our support team for a confidential conversation.

Activity History

Your jili plus account dashboard gives you full visibility into your gaming activity, including a detailed history of deposits, withdrawals, bets placed, and time spent on the platform. Reviewing your activity regularly is one of the most effective ways to stay aware of your habits and spot any patterns that might be cause for concern. You can access your full transaction and session history at any time from the account section of the app or website. If you notice that your spending or time on the platform is increasing beyond what you are comfortable with, we encourage you to use the deposit limit or session reminder tools immediately. Transparency about your own activity is the foundation of responsible gaming.

Minor Protection

jili plus strictly enforces a minimum age requirement of 21 years for all players in the Philippines, in line with applicable local regulations. During registration, we verify your age using the information you provide, and we may request additional identity documents as part of our Know Your Customer process. We strongly encourage parents and guardians to use device-level parental controls to prevent underage individuals from accessing online gaming platforms. If you suspect that a minor has accessed a jili plus account, please contact our support team immediately so we can investigate and take appropriate action. Protecting young people from the potential harms of gambling is a responsibility we take very seriously.

Know the Signs

Recognising Problem Gambling

Problem gambling can affect anyone. Knowing the warning signs early makes it much easier to seek help and regain control before the situation becomes serious.

Problem gambling is not always easy to recognise, especially when it develops gradually over time. The following are some of the most common warning signs that gaming may have moved beyond healthy entertainment. If you recognise several of these in yourself or someone you know, we encourage you to reach out for support without delay.

  • Spending more money on gaming than you originally planned or can comfortably afford.
  • Feeling restless, irritable, or anxious when you are not able to play.
  • Chasing losses — continuing to bet in an attempt to win back money you have already lost.
  • Lying to family members, friends, or colleagues about how much time or money you spend on gaming.
  • Neglecting work, school, family responsibilities, or personal health because of gaming.
  • Borrowing money or selling possessions to fund your gaming activity.
  • Feeling that gaming is the only way to relax, escape problems, or feel good.

If any of these signs feel familiar, please use the self-exclusion or deposit limit tools available on jili plus, and consider reaching out to a professional support organisation. You are not alone, and help is available.

Common Questions

Responsible Gaming FAQ

You can set a deposit limit by logging into your jili plus account and navigating to the Responsible Gaming section within your account settings. From there, you can choose a daily, weekly, or monthly limit in Philippine pesos that suits your budget. The limit takes effect immediately once you save it, and any reduction is applied right away. If you wish to increase a limit, a mandatory waiting period applies to give you time to reconsider. If you need assistance setting up your limit, our support team is available to guide you through the process.

No. Once a self-exclusion is activated on your jili plus account, it cannot be reversed or shortened before the chosen period expires. This is intentional — the purpose of self-exclusion is to provide a firm, uninterrupted break from gaming so that you have the space to reflect and seek support if needed. When your exclusion period ends, you will need to contact our support team to reactivate your account, and we may ask you to confirm that you are ready to return to play responsibly. We take self-exclusion requests very seriously and process them as a priority.

If you are concerned about your gaming habits, the first step is to use the responsible gaming tools available on jili plus — including deposit limits, session reminders, and self-exclusion. You should also consider speaking with a trusted friend, family member, or professional counsellor. In the Philippines, support is available through organisations that specialise in problem gambling and mental health. Our support team can also provide guidance and point you towards appropriate resources. You can reach us at the email address listed in the footer of this page. Seeking help early is always the right decision, and there is no shame in asking for support.

Need Help or Have Questions?

Our support team is here to help you use jili plus responsibly. Whether you need to set limits, take a break, or just want more information, we are ready to assist. You can also visit our FAQ page for quick answers.

Visit the FAQ Create an Account